Dealing with misinformation before it becomes a crisis


The internet has become a primary source of information for many people. This ease of access to information has revolutionised the way we learn, communicate, and make decisions. However, it has also given rise to a significant challenge for brands and communicators – the spread of misinformation. Misinformation, or false information that is spread, regardless […]

Personalisation with PR – Is it possible?


Personalisation in communications and PR is testing the way we communicate and engage with our audiences. The need for personalisation arises from the desire to create unique, tailored experiences that resonate with diverse audiences. It’s about understanding their individual needs, preferences, and behaviours of your audience, and then crafting messages that speak directly to these […]

Inbound vs. outbound communications campaigns


When it comes to communications and public relations (PR), there are two approaches – inbound and outbound – that can impact the strategy and trajectory of your campaign. Inbound campaigns are all about attracting your audience to come to you. They are designed to draw visitors and potential customers in, rather than outwardly pushing a […]

Managing the dynamic parts of your campaign


A campaign must respond to the shifting landscape of the market and the evolving needs and behaviours of your target audience. Campaigns go through dynamic parts, or phases, each with its own set of challenges and opportunities. These phases could include the planning stage, the execution stage, the monitoring stage, and/or the evaluation stage. At […]

Pre-campaign Preparation Checklist

Preparing for a campaign can often feel like navigating a labyrinth. There are numerous paths to explore, each with its own set of challenges and opportunities. It’s easy to feel lost or overwhelmed, unsure of which direction to take. The desire to dive headfirst into execution can be overwhelming. This is often driven by the […]

Preparing a Brief that Team Members Can Understand


Imagine being dropped into the middle of a forest. You are handed a map, that lacks marked destinations or routes, and a X that marks your destination. Upon closer inspection, you realise this is uncharted territory, and the map is devoid of guidance. Many campaign and project team members find themselves in this predicament when […]

How do we explain that our plans are dynamic?


Our work is a dynamic dance of adaptability. This dance is not choreographed in the traditional sense. There is no set sequence of steps to follow. We are not merely executing predefined steps; instead, we are constantly adjusting our movements in response to the rhythm of the market and the reactions of our audience. The […]

Refining our target audiences for optimal outputs

target audiences

Understanding your target audience is akin to mastering the rhythm of the music. But who (or what) exactly is this ‘target audience’? Picture a spotlight on a stage. In the vast auditorium that is the ‘marketplace’, your target audience is the group of individuals in the spotlight. They are the ones who are most likely […]

Understanding audiences through outcomes


Campaigns are the lifeblood of any marketing or public relations strategy and execution. They are not just vehicles for promoting our brand, products, and services. Instead, they serve a higher purpose – to influence our customers, shape their perceptions, and guide their actions. At the heart of every campaign is the desire to connect with […]

Setting up KPIs for your plan


Key Performance Indicators (KPIs) are often regarded as just mere numbers or data points. However, they are crucial to us, as communicators. KPIs guide us, providing direction and focus. They are the quantifiable measures that help us understand whether our efforts are steering us towards our desired outcomes or if we are drifting off course. […]